Client Reviews

Customer Testimonials

I am a Realtor with The Elizabeth Do team, Keller Williams Realty. I had the pleasure of doing business with Mr. Rich Lane, Mr. Jim Brown and the rest of his excellent team, recently. I was introduced to Rich by my client that I helped purchase his first home. I have a long list of compliments that I can give Rich. I will save you time and just mention the most important ones: Rich is a great communicator. He is prompt in his replies and even gave me his cell phone number for quick and direct contact. I appreciate that.

Mr. Rich was thorough and very detailed. We went over the steps of what will be happening in the present and in the future. we discussed the best and worst case scenarios before they occurred. He is professional, polite and respectful. From day one, Rich and I clicked like long time friends. It isn’t easy in some cases for Realtors and Lenders to get along so well.. He was very creative and offered my client advice to help us close the deal.His team worked very well with my team and we did everything much before deadlines. Often times we just called each other to see if anything else needed to be done, since we checked off everything so quickly. He offers good rates and good incentives.

Overall my experience with Rich and his team was fantastic. I would highly recommend them to anyone looking to purchase or invest in real estate. Give them a try and consideration and let Rich show you what he can do. His actions speak louder than his words. Thank you Rich! I look forward to doing business with you and your team again! Lets do this!!!

– Kamal C., Orange County, CA


Rich and his team have been a great asset to my husband and I as we strategized mortgages for home purchases and most recently a refinance. Rich is always quick with his responses and gives good clarity on mortgage options. I would highly recommend Rich to anyone planning on getting a mortgage loan.

– Kristina M., Orange County, CA


Rich and his team are absolutely amazing! Rich’s extensive experience and knowledge is exceptional. He made the whole lending process a breeze. Rich was extremely easy to work with, his personal attention and responsiveness always made me feel at ease. If you’re looking for someone who knows the lending business, has clear communication and takes the time to make sure everything is taken care of, then Rich is right for you. THANK YOU for everything Rich! I am so happy I found you I will definitely be referring you to friends and family.

– Danielle C., Orange County, CA


Rich Lane was able to help us out in ways no one else could! And believe me, we tried with others! But he was the only person to be able to get the job done! First, he helped us refinance two of our other properties with excellent rates! Then he also made our dream come true by finding us the absolute best lending resources with his amazing creativity and diligence! We appreciate so much the work he did for us – nothing short of the miraculous and making amazing things happen because of his skill and professionalism and networking. Without his help, we could not have the wonderful dream home we now own! Thank you again Richard! You are our first and best choice Loan Officer!

– T. S., Orange County, CA


We were not your typical borrowers and Rich did a fabulous job getting our first, second and third consolidated. And it was done in less than 45 days! It was great to have someone that understood our situation and made the loan work for us. Plus he was on top of the process the whole time. Thanks Rich!

– Tina. K., Orange County, CA


Rich Lane is simply put, amazing at what he does. I contacted him for some advice at the suggestion of a friend and he was EXTREMLY helpful and easy to deal with. My only regret is that I didn’t use him much earlier in the process. I called Rich on a Saturday and he answered the phone. From there he walked me through every step and what was to be expected, which was so much more than any other loan officer did that I spoke to before him. You will not be disappointed with Rich Lane and his amazing team.

– David B., Boston, MA


Rich is a great resource and mortgage guy. He has worked with me the last few years putting together my Off Market commercial and residential projects in front of his clients with those needs! His loan approvals and clients make a warm hand off to my sellers and he gets his loans approved and closed on time, which is huge for my side. I would and do recommend him to my family and will continue to use his services in the future, great guy.

– Shaun S., Tustin, CA


Rich was amazing in our pursuit to refinance our home! He guided us through every step in making sure we received the best rate and timely process of the loan. He is friendly, courteous and professional. We recommend Rich and Union Bank for your home mortgage.

– Joe M., TRABUCO CANYON, CA


Last year our 2nd mortgage needed to be refinanced. Rich Lane worked with us to consolidate our 1st and 2nd and found a program we qualified for. Even though Rich was in the middle of planning a wedding, he still kept us informed the entire time and our loan funded without a hitch!

If you’re looking for someone who listens and works for YOU. Rich is your guy! Thanks Rich!

– Debbie K., San Clemente, CA


We funded!

YAY! Thanks for being available for questions and concerns and following everything through to the end Rich. This is a relief for me in so many ways and now gives me options and puts me in control of what I do with that property. (It’s my favorite place:)

– Sheryl N., Big Bear Lake, CA

Equal Housing Opportunity Lender Better Business Bureau A+ Rating Fannie Mae Preferred Lender Freddie Mac Preferred Lender Department of Veteran Affairs Lender Federal Housing Authority Approved Lending Insitution